Find answers to some of the most common questions about shopping at Ajooba Magic Shop.

1. What products does Ajooba Magic Shop sell?

Ajooba Magic Shop offers a wide range of magic products, including:

  • Card Magic
  • Close-up Magic
  • Illusion Magic
  • Mentalism
  • Puzzle Magic
  • Stage Magic
  • Street Magic
  • Comedy Magic
  • Kids Magic
  • Magic Kits
  • Magic Wallets
  • Magic props and accessories

2. Are these products suitable for beginners?

Yes. We have magic products suitable for different experience levels, including beginners, hobbyists, and experienced performers.

We recommend checking the individual product description before purchasing to understand the product and its difficulty level.

3. Can children use your magic products?

Some products are specifically suitable for children, while others may contain small parts or require advanced handling.

Please check the recommended age and product instructions before allowing a child to use a product. Parents or guardians should supervise children when necessary.

4. How can I place an order?

Simply browse our products, select the product you want, add it to your cart, and proceed to checkout.

Enter your shipping and payment details and complete the order.

You will receive order confirmation after your order has been successfully placed.

5. What payment methods do you accept?

The payment methods available to you will be displayed during checkout.

Depending on availability, we may offer online payments and Cash on Delivery (COD).

6. Do you offer Cash on Delivery?

Cash on Delivery may be available for eligible locations and orders.

COD availability is determined during checkout based on your delivery location and other applicable conditions.

7. Which courier do you use?

We primarily use Delhivery for shipping our orders.

Depending on the destination and operational requirements, we may use another courier or logistics partner when necessary.

8. How long does delivery take?

Orders generally take around 3 to 7 business days after dispatch, depending on the delivery location and courier service.

Remote locations, holidays, weather conditions, and unforeseen circumstances may result in additional delays.

9. Can I track my order?

Yes. Once your order has been dispatched, tracking information may be provided to you.

You can use the tracking details to check the status of your shipment.

10. Can I change my shipping address after placing an order?

Contact us as soon as possible if you need to change your shipping address.

We can try to update the address if your order has not yet been processed or dispatched. Once the order has been handed over to the courier, we may not be able to make changes.

Customer Care: 9853680982

11. Can I cancel my order?

Yes, you can request cancellation before your order is dispatched.

Once the order has been dispatched, cancellation is generally not possible.

For more information, please see our Cancellation Policy.

12. Can I return a product if I don’t like it?

No. Ajooba Magic Shop accepts returns or refunds only in cases of defective, damaged, or incorrect products, subject to verification and proper evidence.

We do not accept returns simply because you changed your mind or do not like the product.

13. What if I receive a defective or damaged product?

Contact us as soon as possible after receiving your order.

Please provide:

  • Order number
  • Clear photographs of the package
  • Photographs of the product
  • Clear evidence of the defect or damage
  • Unboxing video, if available

Our team will review the evidence and determine whether the product qualifies for a return, replacement, or refund.

Customer Care: 9853680982

14. Do I need an unboxing video for a return?

An unboxing video is strongly recommended, especially for products that arrive damaged, defective, or incomplete.

The video should clearly show the package, shipping label, opening of the package, and the product and its contents.

Other evidence may also be considered, but approval of a return or refund is subject to verification.

15. Can I get a refund if I cannot perform the magic trick?

No.

Magic products require practice, technique, and skill. Difficulty in performing a trick does not mean that the product is defective.

A refund will not be provided simply because you are unable to perform a trick successfully.

16. What happens if I receive the wrong product?

Please contact us immediately with your order number and clear photographs or video of the product received.

After verification, we will provide an appropriate resolution in accordance with our Return & Refund Policy.

17. What if a product is missing from my order?

Contact our customer care team as soon as possible.

Please provide your order number and photographs or video showing the package and the products received.

We will review the issue and assist you accordingly.

18. What if my package arrives damaged or tampered with?

If the package appears damaged, opened, or tampered with, take clear photographs or video evidence before opening it whenever possible.

Then contact us immediately.

This evidence may also help us raise an appropriate claim with the courier partner.

19. Do you ship across India?

We deliver to locations that are serviceable through our courier network.

Delivery availability may depend on your PIN code and the availability of courier services in your area.

20. Do you offer international shipping?

Our shipping is primarily focused on deliveries within India.

If international shipping becomes available, the applicable shipping charges, taxes, customs duties, and other conditions will be communicated separately.

21. Are magic tricks guaranteed to work?

Magic products are designed to enable a particular effect or performance when used correctly.

However, the final performance can depend on the user’s practice, skill, technique, and understanding of the instructions.

We do not guarantee that every customer will achieve the same performance shown in a demonstration.

22. How can I contact Ajooba Magic Shop?

You can contact us for product enquiries, order support, shipping questions, returns, refunds, and other assistance.

Ajooba Magic Shop
CGHB Sector 27, Atal Nagar
Nava Raipur, Chhattisgarh, 492101, India

Phone: 9853680982
Customer Care: 9853680982
Email: jadugarajuba@gmail.com

We’ll be happy to help you with your magical shopping experience. ✨