Last Updated: 6 September 2026

At Ajooba Magic Shop, we aim to provide a simple and secure payment experience for all customers. This Payment Policy explains the payment methods, payment processing, and related terms applicable to purchases made through ajoobamagicshop.com.

1. Payment Gateway

Online payments on Ajooba Magic Shop are processed through Razorpay, a third-party payment gateway.

Razorpay may process your payment information according to its own terms, policies, and security practices.

Ajooba Magic Shop does not intentionally store your complete debit card, credit card, banking, or UPI credentials on its own servers.

2. Accepted Payment Methods

Depending on availability, customers may be able to pay using payment methods supported through Razorpay, including:

  • Credit cards
  • Debit cards
  • UPI
  • Net Banking
  • Digital wallets
  • Other payment methods made available by Razorpay

The payment options available to you will be displayed during checkout.

3. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and delivery locations.

COD availability may depend on factors such as:

  • Delivery PIN code
  • Order value
  • Product availability
  • Courier service availability
  • Other applicable conditions

If COD is available for your order, the option will be displayed during checkout.

4. Payment Confirmation

For online payments, your order will generally be processed after successful payment confirmation.

You may receive an order confirmation through email, SMS, WhatsApp, or another available communication method.

A payment deduction from your bank or payment account does not by itself guarantee that an order has been successfully created. If you experience a payment issue, please contact us with the relevant transaction details.

5. Payment Failure

If your payment fails, your order may not be processed.

A payment may fail due to reasons including:

  • Insufficient funds
  • Incorrect payment details
  • Bank restrictions
  • UPI or banking issues
  • Payment gateway errors
  • Network problems
  • Security or verification checks

If your account has been debited but your order has not been confirmed, please contact us. We will check the payment status and assist you accordingly.

6. Duplicate Payment

If you believe that you have been charged more than once for the same order, please contact us as soon as possible.

Please provide:

  • Order number
  • Transaction details
  • Date and time of payment
  • Amount charged
  • Relevant payment reference or transaction ID

We will review the transaction and take appropriate action if a duplicate payment is confirmed.

7. Refunds

Approved refunds will be processed in accordance with our Return & Refund Policy or Cancellation Policy.

For eligible prepaid orders, refunds will generally be made through the original payment method.

The time taken for a refund to appear in your account may vary depending on the payment gateway, bank, card issuer, or other financial institution.

8. Fraud Prevention

For the protection of our customers and Ajooba Magic Shop, we may review transactions that appear unusual, suspicious, unauthorized, or potentially fraudulent.

We reserve the right to cancel or hold an order where there are reasonable concerns regarding payment fraud or unauthorized activity.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.

9. Payment Security

Online payments are processed through secure payment infrastructure provided by Razorpay and the relevant financial institutions.

Customers should never share their:

  • OTP
  • UPI PIN
  • ATM PIN
  • Card PIN
  • Internet banking password
  • Payment account password

with Ajooba Magic Shop employees or anyone claiming to represent us.

Ajooba Magic Shop will never ask you to share your OTP or PIN.

10. Incorrect Payment Information

Customers are responsible for providing accurate information during checkout.

If incorrect information results in a payment or order issue, please contact our customer care team immediately.

Customer Care: 9853680982

11. Pricing and Taxes

The product price displayed on our website is applicable at the time of purchase.

Applicable taxes and shipping charges, where applicable, will be displayed during checkout.

Prices may change from time to time without prior notice. However, changes in price will not affect an order that has already been successfully confirmed, except where an obvious pricing or technical error has occurred.

12. Contact Us

If you have questions regarding payments, failed transactions, refunds, or other payment-related issues, please contact us:

Ajooba Magic Shop
CGHB Sector 27, Atal Nagar
Nava Raipur, Chhattisgarh, 492101, India

Phone: 9853680982
Customer Care: 9853680982
Email: jadugarajuba@gmail.com

Please keep your order number and payment transaction details available when contacting us about a payment issue.