Last Updated: 6 September 2026

At Ajooba Magic Shop, we begin processing orders as soon as possible so that your products can be dispatched quickly. This Cancellation Policy explains when an order can be cancelled after it has been placed on ajoobamagicshop.com.

1. Cancellation Before Dispatch

You may request cancellation of your order before it has been dispatched.

To request a cancellation, contact us as soon as possible with:

  • Order number
  • Customer name
  • Registered mobile number
  • Reason for cancellation

Customer Care: 9853680982
Email: jadugarajuba@gmail.com

Cancellation requests will be considered only if the order has not already been processed or dispatched.

2. Cancellation After Dispatch

Once an order has been dispatched, it cannot be cancelled.

If you no longer wish to receive the product after dispatch, please do not refuse or intentionally obstruct delivery unless our customer care team has instructed you to do so.

Any return or refund after dispatch will be handled strictly according to our Return & Refund Policy.

3. Refund for Cancelled Prepaid Orders

If an eligible prepaid order is successfully cancelled before dispatch, the applicable refund will be initiated after the cancellation is confirmed.

The refund will generally be processed through the original payment method.

The time required for the refund to reflect in your bank account or payment method may vary depending on the payment gateway and your bank or financial institution.

4. Cash on Delivery Orders

For Cash on Delivery orders, cancellation requests should be made before dispatch.

Once a COD order has been dispatched, it cannot be cancelled through this policy.

Repeatedly placing and refusing COD orders may result in restrictions on future COD purchases.

5. Orders That Cannot Be Cancelled

An order may not be cancelled if:

  • It has already been dispatched.
  • It has already been handed over to the courier.
  • The cancellation request is received after order processing has been completed.
  • The order has already reached an advanced stage of fulfillment.

In such cases, any applicable return or refund will be governed by our Return & Refund Policy.

6. Cancellation by Ajooba Magic Shop

In certain circumstances, we may cancel an order, including where:

  • The product is unavailable.
  • There is an obvious pricing or listing error.
  • The delivery address is not serviceable.
  • Payment verification fails.
  • We suspect fraudulent or unauthorized activity.
  • The order contains incorrect or incomplete information.
  • Circumstances beyond our reasonable control prevent fulfillment.

If we cancel a prepaid order, the applicable amount paid by you will be refunded through the appropriate payment method.

7. Change of Shipping Address

If you need to change your shipping address after placing an order, contact us immediately.

We will try to accommodate the request if the order has not yet been processed or dispatched. Once the order has been dispatched, we may not be able to change the delivery address.

Customer Care: 9853680982

8. How to Request Cancellation

For cancellation requests, contact us with your order details:

Ajooba Magic Shop
CGHB Sector 27, Atal Nagar
Nava Raipur, Chhattisgarh, 492101, India

Phone: 9853680982
Customer Care: 9853680982
Email: jadugarajuba@gmail.com

Please contact us as soon as possible after placing your order if you wish to cancel it.